Branding is possibly the single most important thing you can do for your business and should never be overlooked. Your brand is not simply a logo, it's the feeling people have about your business.
Providing a consistent brand interface is important. When we call a contact, ideally we would like the number and name presented to identify our business to provide a consistent customer experience. Also, many employees prefer to have a personal mobile phone and may not want to use their mobile number for business purposes.
The solution for that? Business PBX.
Our Business PBX product provides a simple solution to support call branding and employee privacy. By using the 3CX mobile app, staff can use the app for business calls and always present their preferred number when calling and receiving calls.
Some key features that promote your brand and protect privacy include:
- Outgoing calls can use your business’ well-known landline number, or it could be an indial number assigned to an individual employee.
- You can send and receive business SMS and Facebook messages from your system so staff don’t have to share their own mobile number.
- Messages can be sent and received using all our software apps, ranging from the desktop to mobile clients.
- SMS responses from customers can be routed to the appropriate people, so no message is ever lost.
These are only a few of the features and benefits - if you want to learn more about Business PBX, call us on 1800 358 368 or email us at sales@netbright.com.au
